EDM Models & NGTrains.com can be contacted as shown below
19 Brair Avenue, Acomb, York YO26 5BX UK
44 (0) 1904 331973 info<@>ngtrains.com
Why we prefer e-mail
- Yes, e-mail might be a bit less personal than a phone call but in an e-mail, I have a written record of your requirements.
- The stock isn’t necessarily near the phone so it’s easier to check and e-mail you back.
- E-mail is less time constrained. I won’t phone you after 9pm but I would send you an e-mail as I am often doing model stuff through until midnight. I can send it at my convenience, and you can read it at yours.
Strict e-mail policy – DODGY E-MAILS GET DELETED!
Another sign of the times is that we have a strict set of junk mail filters on our incoming e-mails with three different systems looking for dodgy ones. Having supervised them for a while, reviewing what they want to bin before letting them, we have now let them loose. Here are a few certainties for the bin.
- A blank subject
- Any variation of Viagra in the subject line
- Iffy links to websites in the message body
- Just something like “hi” in the subject line
- The word software in the subject line